after updating to version 1.14.21, the app doesn´t work anymore.
There is no routing calculation possible, not a direct or round-course calculation.
The previous version has worked perfect.
What can I do?
Don´t want to update to Kurviger-2. Version 1 is sufficient for me and it´s stated that it works for all “old” users (but without new features).
Do the online maps work in the app?
→ Yes, card is available
You can uninstall the app and reinstall it. (backup first your bookmarks, etc.)
→ Now a new failure… App tell me a internet connection is required.
For sure, the internet is still active, so the failure message “need internet connection” is wrong.
Do you see a chance to send me the previous apk? Then I can check that version, too.
Perhaps it´s easier to find the failure.
If the app does not see the internet, then something may be wrong with the internet on the device.
→ I´m online in WLAN or Data-Network
Is it Wi-Fi or 4G?
→ Both tested
Maybe the internet provider blocks something?
→ Why he should?
Can you try with a different device or network?
→ Tried old version on my tablet → is working (older version)
Does the routing in Kurviger 2 works? (they use the exact same code)
→ In version 2, without an Abo, it´s impossible to get a track. If you start calculating you receive the message with the Abo conditions, nothing else and no chance to get a test-time.
Now I started the device some times new and the app is working fine.
It seams that the firewall blocked the app and before activating of it, it looks that the APP can now “see” the internet and so the calculation is working well, also in version 2.
Thank you very much, the key info was “see the internet”.