Login not Successful

I can not login to the website. They say I do not have an account but yet also say my PW and/or ID do not match. Tried to reset several times but unsuccessful. What do I need to do?

Hi :wave:
Well first of all, do you have an account? Do you remember the Email with which you have created it? The error mesage is purposefully left a bit vague to disuade bad actors from testing several email adresses and seeing if that email address has an account or not :slight_smile:

If you remember your old email you can always click on “Forgot password” to get a reset link

1 Like