Google Play error - does not recognize subscription

I recently purchased a subscription for the android app. At the moment I am in the free trial period (first payment tomorrow). I made sure there is enough money in my wallet.

If I open the app a day later, plan a route and click “navigate” it will prompt me to get Kurviger Pro (which I should have). It says “Google Play Error” at the bottom.

When I restart my phone the app works again, but this gets annoying.

Google Play hosts the subscriptions and is responsible for the purchases.

Apps can only request Google Play for the active subscriptions.
Error means that Google Play cannot provide the subscriptions.

Is it an original Android with Google Play or some custom rom?