Google Play error

Discussion Android App
15

Hallo,
ich habe mich schlußendlich dazu durchgerungen, von der Kurviger Pro Vers.1 auf die Version 2 umzusteigen.
Leider scheint es ein Problem mit dem Abo (Jahresabo wird im PlayStore als “aktiv” angezeigt) zu geben.
Die Pro Features funktionieren nur nach einem kompletten Neustart des Smartphones. Beende ich die App (einschl. Speicherfreigabe) und rufe sie danach ohne Neustart des Smartphones wieder auf, so sind die Pro-Features nicht mehr verfügbar und ich bekomme diese Fehlermeldung:

Screenshot
Screenshot720×1440 171 KB

Info:
Kurviger 2.2.23
Android 10 (API 29)
Blackview BV4900Pro
720x1440 (320dpi)

Any ideas?

16

The image shows that there is no communication with the Google Play app
to get the subscription details.

The image does not display the ads either → Google services do not work properly.

See above post describing how Google Play app provides the subscription details:
(and see the questions asked there)

17
  • Play Services are up to date
  • all apps updated via Play Store
  • Internet is active
  • no blockers etc installed
    Problem persists… Looks like I have to cancel my abo and stay with Version 1
18

Did you do the check @Patrick suggested above?

1 Like
19

I think I did…
Here’s the screenshot:

Screenshot
Screenshot720×1440 89.3 KB

20

The Google Services Framework was updated 2009? Isn’t there an update available for this?

1 Like
21

Not an update in the strict sense…
You can download an apk from various sources for those devices that do not come with Google Services installed (e.g. Huawei smartphones or LineageOS). However, I’m not sure what will happen when you try this apk on phones that already have the framework installed.
Funnily the Smartphone is running Android 10, which was released in 2019…

22

Note in the app:

date
date2048×157 29.6 KB

1 Like
23

I have the same problem.

Google Play error
Google Play error432×821 65.3 KB

I already tried all the above, but nu succes.
Phone: Samsung S10
Android v12

24

When the images do not even show the ads…
Maybe a blocker app is active or / and Google Play Store / Services do not work correctly.

You can try clearing the storage & cache of Google Play Store and Google Play services.

25

This is what Google Play Services shows.

SmartSelect_20220806-114836_Play Services Info
SmartSelect_20220806-114836_Play Services Info1072×1430 154 KB

26

No ad blocker active

27

With other apps payment is possible via Google Play.

28

Nothing is helping.

29

If Kurviger 2.2.24 does not help, there is not much we can do. :slightly_frowning_face:

We cannot fix the Google Play on devices where it does not work properly.
(get subscriptions / states from Google server → provide them to the apps)

30

Hello. I have discovered if you open Google Play, search Kurviger Pro app and open from there the app navigation functions work. It appears the app icon on the device home page does not recognise the valid subscription.

31

From time to time you need to open Google Play with internet,
to communicate with Google servers and cache subscriptions.

(that’s how Google implemented Google Play subscriptions)

More details are explained above:

32

Thanks. I’ve never seen this subscription issue with other monthly subscribed app however.

33

There’s a lot of piracy going on with the Kurviger 1.
Another reason why it was abandoned…

Kurviger 2 follows Google’s strict guidelines precisely.

34

Workaround for Google Play error.
Install Kurviger for Android on another GSM or tablet. Take care that you are logged in with the same Google account as you’re using on the GSM you want to use in the end!
Open Kurviger on the temporary device.
Open Subscriptions in the menu. Finish the subscription (assuming this works on the temporary device. At least it worked for me. After succesful subscription you can exit Kurviger on the temporary device. Delete en re-install Kurviger on the final device. Remember you have to use the same Google account as you’ve used on the temporay device for the subscription!
Check Subscriptions in the menu. Now you should see that the subscription is activated.
Done!

1 Like