Cannot change subscription to Tourer + (Early bird sale)

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1

Hi,
I’m interested in subscribing to Tourer+ (today Tourer, Order #30031075-32113351).
It is not possible, here is the error message :

We were unable to complete the resubscription because we could not charge the customer for the resubscription - Code:functions/failed-precondition

(Debug information, this helps us helping you, you can remove this if you don’t want to share this data, it should not contain any personal or sensitive information)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/114.0
Cookies Enabled: true
Screen: 1920 x 1080 px - 1dppx

2

Thanks for letting us know about this. It seems that there is an issue with your selected payment option (paypal / credit card). Something that happens often is that the credit card is not valid anymore and you have received a new credit card from your bank. I will send you a link via PM where you can update your payment settings.

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