All of a sudden no sound or voice

Hello, I’ve used the app for about 6 times now. But the 7th time, all of a sudden, there was no sound anymore. The headset still works on other devices so it’s not the hardware. Even without a headset the app just does not provide any voice navigation anymore.
What to do. It worked fine before…

Can you provide more details?

  • Device model
  • Android version (original or custom rom ?)
  • Kurviger version
  • Selected options in “Settings | Voice guidance”
  • Has anything changed in the device lately?
  • Have double checked the sound volume?

See also our related documentation:
https://docs.kurviger.de/app/faq/navigate_no_voice_prompt
https://docs.kurviger.de/app/faq/change_tts
https://docs.kurviger.de/app/faq/bluetooth_voice_instructions

1 Like